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UPPER BAY
COUNSELING &
SUPPORT SERVICES, INC

Helping Individuals ~ Strengthening Families ~ Uniting Communities

FOR INFORMATION & TO MAKE
AN APPOINTMENT

Call intake & assessment at:
410-996-3450
or
Toll Free: 1-800-467-0304

Addiction Services

SUBSTANCE USE AND ADDICTION TREATMENT

Program Description:
Upper Bay Counseling & Support Services, Inc. (UBCSS) Substance Use Disorders Program provides individual, family, and/or group counseling to adults and their families. Counseling and therapy services are provided by a licensed mental health professional, licensed addiction professional, certified addiction counselor, or a clinical intern who is receiving supervision from a fully licensed or certified professional, or is a board approved drug and alcohol counselor supervisor.

Participants of SUD Services can expect addiction and drug specific education through therapeutic interventions including individual and group therapy that will promote sober living and abstinence from substance use, abuse, and dependence. SUD Services will help participants to develop or improve coping and life skills, communication skills, interpersonal skills, relapse prevention strategies, and stress management. Participants of SUD Services will be assigned a primary therapist however, IOP treatment is sometimes co-led and managed by multiple SUD staff.

SUD Services provides the following two levels of treatment:

Level 1- participants will receive 8 or less hours of treatment per week in the form of individual therapy for 45 minute sessions as often as deemed clinically appropriate within allotted service hours or a combination of individual therapy sessions with 1 group session for 1 hour and 20 minutes per week. SUD Services also provides Urine Drug Screening that is voluntary at this level of treatment.

Level 2/IOP- participants will receive 9 to 20 hours per week in the form of group therapy 4x per week, Monday through Thursday for 3 hours and a minimum of 1 individual 45 minute therapy session biweekly. SUD Services will administer mandatory, random weekly Urine Drug Screenings and Breathalyzers at this level of treatment.

The Addiction Severity Index is the assessment tool used to determine the appropriate level of treatment required of SUD participants. The assessment will be completed during the participant’s SUD Services Intake appointment.

Credentials of Staff:
Counseling and therapy services are provided by a licensed mental health professional, licensed addiction professional, certified addiction counselor, or a clinical intern who is receiving supervision from a fully licensed or certified professional, or is a board approved drug and alcohol counselor supervisor.

Population Served:
SUD Services provides treatment for adults 18 and older.

Settings:
SUD Services are provided at the Booth Street site located at 200 Booth Street, Elkton, MD 21921.

Days and Hours of Service:
Monday through Thursday 8:30 am to 6:00 pm/Friday 8:00 am to 3:00 pm.

 

Frequency of Services:
Level 1-participants will receive 8 or less hours of treatment per week in the form of individual therapy for 45 minute sessions as often as deemed clinically appropriate within allotted service hours or a combination of individual therapy sessions with 1 group session for 1 hour and 20 minutes per week. SUD Services also provides Urine Drug Screening that is voluntary at this level of treatment.

Level 2/IOP- participants will receive 9 to 20 hours per week in the form of group therapy 4x per week, Monday through Thursday for 3 hours and a minimum of 1 individual 45 minute therapy session biweekly. SUD Services will administer mandatory, random weekly Urine Drug Screenings and Breathalyzers at this level of treatment.

Payer sources/Fees:
SUD Services of UBCSS accepts the following payer sources:

Maryland Medicaid

Medicare with Maryland Medicaid as a secondary insurance (Medicare alone does not cover SUD treatment)

Referral Sources:
SUD Services accepts self-referrals, external referrals including hospitals, other SUD specific services, Adult Probation and Parole, and Drug Court, and also internal referrals.

Specific Services offered
Please see Frequency of Services

Contact Name/ Phone number:
Program Supervisor: Stephanie Winfree LCPC, LCADAS/ 443 350-3347

More detailed information:
Please refer to the SUD Services Handbook and SUD Services at Upper Bay Cheat Sheet

SUD Cheat Sheet 2020

SUD Program Specific Handbook 2020

 Frequently Asked Questions:

How often and for how long will I be seen for services? Every client has different treatment goals and needs. Typically, you can expect to see your counselor or therapist once a week or every other week but again this will be something you and your counselor or therapist determine based on your treatment needs.

Counseling sessions generally last about 45 minutes. There are times when this may vary. Again, this is something that you will discuss with your counselor or therapist.

 

When will I see a prescriber? You will be referred to a UBCSS prescriber after you meet with your counselor or therapist if you both agree that a medication assessment would be useful in your treatment. There is typically a wait to see a UBCSS prescriber. Depending on the demand for appointments it may take a few weeks, or up to as long as a few months to be seen by a prescriber once referred.

 

What will I work on in treatment? You and your counselor will collaborate to identify your treatment goals. This will happen within the first few visits with your counselor. Your counselor will put your goals in writing, and work with you to identify how you will achieve your goals, including what steps you will take utilizing the tools and the support that staff will help you identify.

 

What if I am late for an appointment? We ask that you make every effort to arrive to your appointment on time. We understand that at times you may encounter unexpected delays. If you know you will be late please call the office and let us know. If you are a few minutes late, your therapist will see you when you arrive, but your session will still end at the regular time to allow for the counselor to be prompt for the next scheduled client. If you arrive more than 15 minutes late you possibly may not be seen. At times when you are 15 minutes or more late for an appointment your counselor will be asked to see another program participant in your absence. If this occurs you will have the opportunity to reschedule your appointment. If you arrive with less than 20 minutes remaining in your scheduled session time, your appointment will be rescheduled.

 

What do I do if I have to miss an appointment? If you need to miss an appointment it is required to give at least 24 hour advance notice. This is so your counselor can offer that appointment time to someone else in need of services. We recognize that there are times that you may need to cancel an appointment, however if you frequently miss appointments you may be asked to sign an attendance agreement or possibly closed from UBCSS. It is the policy of UBCSS that cases will be closed if you do not attend services for 90 days.

 

What should I do if I feel that my therapist is not a good fit for my needs? We make every effort to match you with a staff person who you can feel comfortable with and make progress on your treatment goals. If for any reason you feel you have not been placed with someone you can work with please speak to your counselor about your feelings. If you and your counselor are unable to make changes needed for your treatment you can request a different counselor.

 

 

What is the cost to me for therapy services? In many cases services are 100% covered by your insurance. In some cases you may owe a co-pay. When you complete your intake appointment you will be informed of the amount you can expect to pay (if anything) for each visit. Additionally, the receptionists at the front desk are able to tell you the amount you will owe at each visit. The front desk staff will ask for and collect any payment you owe at the time of your visit.

 

What happens if my insurance changes? You must notify the front desk staff when your insurance changes and then provide a copy of the card to one of our office locations. They will verify your benefits coverage. If you are seeing a UBCSS therapist for psychotherapy, and your therapist is not a provider for your insurance, they will determine if another therapist in the agency accepts your insurance. If so a transfer will be coordinated. If you do not wish to transfer you would have the option to pay out of pocket for treatment and continue with your current therapist.

 

What do I do if I feel I am not getting better? The communication between you and the therapist is key. This is a discussion to have with your counselor and determine if your recovery goals need to be re-evaluated, a referral to a different treatment provider should be made, or decide if treatment has been completed.