Adult Services

Getting Started

When you first come for treatment, you will go through an “Intake and Assessment.” This consists of a series of routine questions about your current concerns and functioning, as well as making a diagnostic impression and taking time with you to develop your treatment goals.

Your assessment will be completed by a licensed, experienced mental health professional. If you need a court-ordered evaluation, these are also available.

To schedule an appointment, click here for contact information.

Assertive Community Treatment (ACT) is a form of community-based mental health care for individuals experiencing serious mental illness that interferes with their ability to live in the community, attend appointments with professionals in clinics and hospitals, and manage mental health symptoms.  ACT is designed to deliver mental health services that are person-centered and individualized to address each person’s needs.  The mission of ACT is to help people become more independent and integrate into the community as they experience recovery.

For additional information, including eligibility requirements, please see Assertive Community Treatment FAQ’s

For a list of Priority Population Diagnosis’, please click here. 

For referral to the ACT program, please use this referral form.

Psychiatric Rehabilitation Program (PRP) services are designed to use a strengths based perspective to recognize and build on an individual’s inherent strengths.  Our PRPs use a combination of group and individual services to help an individual cope with severe and persistent mental illness, while building on existing community supports and helping them to access appropriate community resources.

For additional information, including eligibility requirements, please see our PRP FAQ’s.

For a list of Priority Population Diagnosis’, please click here.

For referral to the PRP program, please use this referral form. 

Residential Rehabilitation Program (RRP) provides housing and supportive services to single individuals. The goal of Residential Rehabilitation is to provide services that will support an individual to transition to independent housing of their choice. Residential Rehabilitation Programs provide 24/7 staff support around areas of personal needs such as medication monitoring, independent living skills, symptom management, stress management, relapse prevention planning with linkages to employment, education and/or vocational services, crisis prevention and other services that will help with the individual’s recovery.

For additional information, including eligibility requirements, please see our RRP FAQ’s.

For a list of Priority Population Diagnosis’, please click here.

For referral to the RRP program, please use this referral form. 

Supported Employment Programs (SEP) specialize in employment placement and will help identify desired employment, provide employment training, and assist in maintaining independent employment to individuals whose employment opportunities have been limited or interrupted due to mental illness.

For additional information, including eligibility requirements, please see our SEP FAQ’s. 

For a list of Priority Population Diagnosis’, please click here.

For referral to the SEP program, please use this referral form. 

The ultimate goal of the Health Home program is to provide health education and support services that promote overall health and wellness.  (Not to be confused with “Home Health”, a Health Home program does not provide in-home medical treatment.)

Clients are assigned to a Nurse Care Manager who is a Registered Nurse in the state of Maryland.  The Health Home team provides comprehensive management of healthcare needs.  This includes assistance with scheduling, referrals, managing chronic health conditions, providing guidance related to new health concerns, support with health goals, monthly health topics, bi-annual health assessments, and a variety of other personalized services based on client needs.

Health Home services are offered to eligible clients already enrolled in the ACT program or PRP at Upper Bay Counseling & Support Services, Inc.

Health Home services are available in both Cecil and Harford Counties.

For more information, see Health Home FAQ’s.

Counseling assists you with understanding your problems, setting specific goals that can help you to resolve your problems, and then working toward those goals.

Individual Counseling

Each client works in confidence with a therapist in an exclusive, one-to-one relationship. The therapist tailors your treatment to meet your specific needs and goals.

Family Counseling

In family counseling sessions, the therapist assists you and your family members in managing issues that are creating stress in your relationships. These sessions may occur in many ways: with a child and parent, with only siblings, with both parents, with a parent and step-parent, or with all family members, including blended family members.

Group Counseling

In group counseling sessions, clients work together to learn more about the triggers to their problems, to discover possible solutions, and to support each other in making changes. A therapist leads the group, encourages participation, and offers suggestions for success.

Home-Based Services

Staff members provide individual and family services in the homes of individuals served. This service is currently limited to clients with Maryland Medical Assistance benefits. Prior to the start of home-based treatment, the staff member will address the importance of safety issues and professional boundaries. See our blog post for more information about this program. (For this service, please contact Intake and Assessment and make your request for home-based services.)

At any time during treatment, you may be referred to one of our prescribers, or either a psychiatrist or nurse practitioner, to determine if medication would be beneficial. A medication evaluation would then be provided. If medication is recommended for you, the psychiatrist or nurse practitioner will oversee your ongoing medication management.

Note: All clients who receive medication through Upper Bay Counseling will be assigned to a therapist/case manager to follow up on their treatment.

“Co-Occurring Disorders” is a term used to identify the presence of both a mental health and a substance use disorder. Replacing the prior term “dual diagnosis,” co-occurring disorders was a term developed to better indicate that mental health and substance use disorders co-exist simultaneously and are interactive.

There are a significant number of people who are faced with the challenges of living with co-occurring disorders. Among people who have a mental health disorder, fifty percent also have a substance use disorder, and of those with a substance use disorder, over sixty-five percent also experience a mental health disorder.

Previously, individuals with co-occurring disorders had to seek treatment for each disorder at different agencies. One agency to assist with mental health issues, and a different agency for help with substance use issues. With this approach, each disorder was treated separately by different providers.

In recent years, evidence-based practice has demonstrated that those with co-occurring disorders experience an increase in success when mental health and substance use treatment is integrated, with both issues treated at the same time by the same provider. The integrated treatment model offers an individual with co-occurring disorders an opportunity to address both issues at once and eliminates the need to have two separate agencies or counselors.

Upper Bay Counseling & Support Services, Inc. has recognized the treatment challenges that individuals with co-occurring mental health and substance use disorders have faced when seeking help and has responded by developing and providing integrated treatment options for those with co-occurring disorders.

The integrated treatment services at Upper Bay Counseling:

  • Delivers treatment for both mental health and substance use disorders simultaneously, at one location.
  • Focuses on the specialized, individualized needs of the co-occurring individual from assessment to treatment completion.
  • Offers individual, couples, family, group therapy, and psychiatric rehabilitation program (PRP) services focused on serving those with co-occurring disorders.
  • Offers medication evaluation and medication management based on the needs of the co-occurring individual.
  • Provides staff trained and credentialed to treat both disorders, eliminating the need to attend separate treatment programs or have two different counselors.
  • Promotes a treatment relationship that demonstrates respect, dignity, compassion, and sensitivity for each treatment participant.
  • Is client-centered, strengths-based, and voluntary.

Upper Bay Counseling & Support Services, Inc. offers no-cost treatment for anyone concerned about their own gambling, or the gambling of a loved one or friend.  Services include individual therapy with a skilled clinician. Co-occurring treatment for additional mental health disorders, connection to resources to support you or your loved one, and psycho-education on the effects of gambling on the gambler or loved one.

This service is available to adults located in Cecil County & Harford County and by appointment during normal business hours. The frequency of services is determined by the needs of each individual.

For more information, Click Here.

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